Gray Matter Growth · InsideOut Leader

Security, privacy, and the Coach's Seal.

Our entire product depends on your people telling their coach the truth. They only do that if the privacy holds — so we built it as architecture, not policy. This page says exactly where every line sits.

The Coach's Seal — the rule everything else serves

What anyone tells the coach is theirs. Coaching conversations never surface to managers, executives, or — for portfolio clients — investors. Not transcripts, not summaries, not themes-with-the-names-filed-off. What does surface is daylight by design: the goals people commit to, the team rhythms, the scoreboard everyone already sees. Managers get wiring-informed guidance about how to lead each person — never a window into what that person said privately.

Who sees what, exactly

Visible by design

  • Each person's wiring profile (their four assessment results) — shared with their team, the way teams share them in any workshop
  • Team maps and composition reads — built with the team, in the room
  • Goals, quarterly priorities, and rhythm cadence — the daylight commitments
  • Aggregate team health (participation, pulse averages) — for leadership; venture-level aggregates only for portfolio clients

Never visible to anyone else

  • Anyone's coaching conversations, in any form
  • Any individual's pulse answers
  • The private WHY layer of a person's card — visible to that person and their direct manager only, never peers, never above
  • For portfolio clients: anything individual, ever — the firm sees venture-level aggregates, full stop

How it's enforced

Row-level security at the database. Access rules are enforced by the database engine itself on every query — the way a bank separates accounts. A manager's login structurally cannot return a report's private conversations; an investor-side login structurally cannot return anything individual. It is not a policy someone follows. It is a wall the system cannot cross.

Organization isolation. Every client organization's data is siloed at the database level. There are no cross-organization reads, period.

Admin-invite only. There is no self-serve signup. Every account is created deliberately, by your facilitator, for a named person in your organization.

No AI training. Ever. Nothing your team writes or says trains any AI model. Your organization's data makes your coach smarter about your team — and goes nowhere else.

SOC 2–certified infrastructure. The platform runs end-to-end on SOC 2 Type II–certified vendors, with US data residency, encryption in transit and at rest, and full audit logging.

The exit promise. Leave at any year-end and receive a complete export of everything your team built — then we purge it. Your data is never the hostage. The reason clients stay is what the system knows, not what it holds.

The proof we offer instead of promises

Ask, and we show you — literally — the report your leadership (or your investor) receives. One page of aggregates. Every client, every prospect, every skeptical founder gets the same offer, because the fastest way to trust the wall is to see both sides of it.

Questions about any of this — including the specific enforcement details — are welcome: start a conversation and ask for the security walkthrough.