The problem
Most Issues are people issues wearing process costumes.GWC says whether someone fits. It's never told a manager how to lead the human in the seat.
The fix
The people layer: four tests per person, one page each, and a coach that briefs every manager.Your team takes four proven personality tests (CliftonStrengths, DISC, Enneagram, Working Genius — you've probably taken one; nobody puts them together). The results become a one-page guide to each person. GrayMatter, an AI coach, reads all of it and briefs each manager — 90 seconds before any conversation that matters.
The install
One quarter, one L10's worth every other week. Then the coach stays.Seven 90-minute sessions with Logan Joyce, every other week across one quarter. After that: briefings before every 1:1, Rocks imported as priorities one to one, quarterly sessions — nothing added to the cadence; the rhythm rides the meetings your client already runs.
Cost
$25,000 — the install. $12,000 a year — the coach.One team, up to 16 people. All four tests for everyone, on us. Program budget, one signature, nothing per-seat. About what one implementer year costs — and it never leaves.
Proof
Week three, your team sees itself on one page for the first time. Don't feel it in that room? Full refund.And your team keeps the tests. A promise no assessment vendor has ever made you.
Private
What people tell the coach stays with the coach.Managers see themes, never transcripts. Nothing your team writes trains any AI model. Leave any year-end with a full export — then it's deleted.
Who
Logan Joyce — award-winning leadership coach to 1,000+ leaders, creator of the InsideOut Leader platform.Facilitates every session himself — four organizations a quarter, none delegated. Boutique on purpose; that's also why the guarantee exists.